Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to
_________________, and Untold American Hardwoods and governs data collection and usage.
For the purposes of this Privacy Policy, unless otherwise noted, all references to Untold American
Hardwoods include Untold. The Untold website is a ecommerce site. By using the Untold website,
you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Untold may collect personally
identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Untold’s products and services, we collect billing and credit card information. This
information is used to complete the purchase transaction.

Untold may also collect anonymous demographic information, which is not unique to you, such as
your:

  • Age
  • Gender

We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal
information in the future.

Use of your Personal Information

Untold collects and uses your personal information to operate and deliver the services you have
requested.

Untold may also use your personally identifiable information to inform you of other products or
services available from Untold and its affiliates.

Sharing Information with Third Parties

Untold does not sell, rent or lease its customer lists to third parties.

Untold may share data with trusted partners to help perform statistical analysis, send you email or
postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to Untold, and
they are required to maintain the confidentiality of your information.

Untold may disclose your personal information, without notice, if required to do so by law or in the
good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on Untold or the site; (b) protect and defend the rights or property of
Untold; and/or (c) act under exigent circumstances to protect the personal safety of users of
Untold, or the public.

Tracking User Behavior

Untold may keep track of the websites and pages our users visit within Untold, in order to
determine what Untold services are the most popular. This data is used to deliver customized
content and advertising within Untold to customers whose behavior indicates that they are
interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by
Untold. This information can include: your IP address, browser type, domain names, access times
and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the Untold
website.

Use of Cookies

The Untold website may use “cookies” to help you personalize your online experience. A cookie is
a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run
programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only
be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize Untold pages, or register with Untold site or services, a cookie helps
Untold to recall your specific information on subsequent visits. This simplifies the process of
recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same Untold website, the information you previously provided can be
retrieved, so you can easily use the Untold features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
Untold services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
identifiable information.

Security of your Personal Information

Untold secures your personal information from unauthorized access, use, or disclosure. Untold
uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.
    • Please note that we may not be able to comply with requests to delete your personal information if
      it is necessary to:

      • Complete the transaction for which the personal information was collected, fulfill the
        terms of a written warranty or product recall conducted in accordance with federal
        law, provide a good or service requested by you, or reasonably anticipated within the
        context of our ongoing business relationship with you, or otherwise perform a contract
        between you and us;
      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
        activity; or prosecute those responsible for that activity;
      • Debug to identify and repair errors that impair existing intended functionality;
      • Exercise free speech, ensure the right of another consumer to exercise his or her right
        of free speech, or exercise another right provided for by law;
      • Comply with the California Electronic Communications Privacy Act;
      • Engage in public or peer-reviewed scientific, historical, or statistical research in the
        public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the
        achievement of such research, provided we have obtained your informed consent;
      • Enable solely internal uses that are reasonably aligned with your expectations based on
        your relationship with us;
      • Comply with an existing legal obligation; or
      • Otherwise use your personal information, internally, in a lawful manner that is
        compatible with the context in which you provided the information.

      Children Under Thirteen

      Untold does not knowingly collect personally identifiable information from children under the age
      of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
      permission to use this website.

      E-mail Communications

      From time to time, Untold may contact you via email for the purpose of providing announcements,
      promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to
      improve our Services, we may receive a notification when you open an email from Untold or click
      on a link therein.

      If you would like to stop receiving marketing or promotional communications via email from
      Untold, you may opt out of such communications by replying STOP.

      Changes to this Statement

      Untold reserves the right to change this Privacy Policy from time to time. We will notify you about
      significant changes in the way we treat personal information by sending a notice to the primary
      email address specified in your account, by placing a prominent notice on our website, and/or by
      updating any privacy information. Your continued use of the website and/or Services available
      after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy;
      and (b) agreement to abide and be bound by that Policy.

      Contact Information

      Untold welcomes your questions or comments regarding this Statement of Privacy. If you believe
      that Untold has not adhered to this Statement, please contact Untold at:

      Untold American Hardwoods
      216 Park Road
      Webster Groves, Missouri 63119

      Email Address:
      ryan.boyle@untoldhardwoods.com

      Telephone number:
      3146518918

      Effective as of March 31, 2022